Marking the 13th Passport Seva Divas, External Affairs Minister S Jaishankar on Tuesday unveiled sweeping reforms aimed at modernising and streamlining India’s passport services. From chip-enabled e-passports and faster police verifications to passport vans for remote areas and a global tech upgrade in embassies, the shift signals what Jaishankar called a “remarkable transformation" in service delivery over the past decade.

The overhaul comes under the expanded Passport Seva Programme (PSP) Version 2.0, which has now been rolled out nationwide, and aligns with the government’s larger push for citizen-centric governance and a more connected global India.

What’s New In India’s Passport Services?

In a detailed post on X, Jaishankar praised passport authorities both in India and overseas for enabling this “dramatic shift" in delivery standards. He also laid out a vision tied to Prime Minister Narendra Modi’s development goals: “Seva, Sushasan and Garib Kalyan are three key pillars of governance that would lead us to a Viksit Bharat. They are all reflected with prominence in our Passport Seva Programme," he wrote.

The EAM confirmed that Passport Seva Programme Version 2.0 has now been rolled out across India, integrating advanced and emerging technologies to improve transparency, speed, and user experience.

Key Upgrades Announced:

Jaishankar underscored the tangible results of these efforts. Passport issuance in India has jumped from 91 lakh in 2014 to 1.46 crore in 2024, pointing to greater reach and operational efficiency.

What Are E-Passports And Why Do They Matter?

With the nationwide launch of e-passports, India joins a growing list of countries adopting biometric and chip-based passports to enhance both convenience and security.

Features of India’s New e-Passports:

The new tech also simplifies immigration procedures and boosts India’s credibility on the global mobility map. Jaishankar called the rollout a “significant achievement" that will empower workers and professionals to access global opportunities more easily.

How To Apply For An E-Passport Online In India

Applying for an e-passport is similar to the current process through the Passport Seva system. Here’s a step-by-step guide:

1. Visit the Passport Seva Portal: Go to the official website managed by the Government of India.
2. Register or log in: New users must create an account. Existing users can log in using their credentials.
3. Fill out the application form: Select the e-passport option and enter your personal and travel information.
4. Choose Service Centre: Pick your nearest Passport Seva Kendra (PSK) or Post Office Passport Seva Kendra (POPSK).
5. Pay the application fee: Make the payment online through the available modes.
6. Book an appointment: Schedule a convenient slot for biometric and document verification.
7. Visit the centre: Attend your appointment on time with all required documents.

Broader Impact: Toward A Viksit Bharat

From digitising verifications to decentralising access through POPSKs and mobile vans, the passport reforms reflect the government’s larger goal of creating an inclusive and digitally empowered India. “We have empowered workers and professionals to access global opportunities, strengthening India’s global workforce footprint," Jaishankar said.

He concluded his post with a note of appreciation for all personnel involved: “I take this opportunity to congratulate everyone at Passport Offices, PSKs, POPSKs and all partners… for their dedication."